Veterinary Practice Manager

Molly Moy

Molly joined St. Francis Animal Hospital as a Veterinary Assistant after graduating from Globe College in 2002. She was promoted to Veterinary Technician in 2004 and Office Manager in 2006. In 2010, she became St. Francis’ first Veterinary Practice Manager.

Molly manages all aspects of St. Francis including employee management and training, human resources, information technology (IT), regulatory management, accounts payable, accounts receivable, marketing, social media, financial management, public relations, and community involvement. In addition, she serves as one of our most experienced technicians. We can always count on her to place a challenging catheter or fix our medical equipment when no one else can.

She is a member of the national WellMP Management Group for veterinary practice management as well as the Greater South Veterinary Practice Management Network (VMPN) and was recently named 2018 MN VPMN Practice Manager of the Year. She is currently working towards her Certified Veterinary Practice Manager (CVMP) certification.

She shares a home with her husband, Chad; daughters Ellie and Mia; two cats, Angus and Eugene; two guinea pigs, Pickle and George; a Betta Fish, Rainbow Legs; and her Boston Terrier, Chibs.

Why do you love being a veterinary technician and practice manager?
I obviously have always had a love for animals and their well-being, but more than that I enjoy educating and building relationships with our patients and clients that help strengthen the human-animal bond.

Why do you love working at St. Francis Animal Hospital?
I love working at St. Francis because of our dedication to high quality patient and client care. I enjoy taking the time to listen, answer questions, and build the trust that develops lifelong relationships.